COMMITMENT TO QUALITY
{Qual·i·ty}
/ˈkwɒlɪti/
definition: the standard of something as measured against other things of a similar kind; the degree of excellence of something.
At Soomom, our dedication extends beyond providing superior quality garments and service – it encompasses your entire cycling experience, from pre-purchase considerations to crash replacement support. Our goal is to furnish you with the finest gears available, designed to endure over the years. Whether you're embarking on the initial stages of your cycling journey or celebrating two decades on the road, we aim to be your steadfast companion throughout every cycling adventure.
PRE-SALES AND QUESTIONS
For Pre-Sales Inquiries and Guidance:
At Soomom, our team of avid cyclists is committed to assisting you with any queries you may have. Recognising the challenges of online shopping, we aim to streamline the process for you. Whether you need assistance with sizing, stock availability, product specifications, or simply seek advice, feel free to reach out. We're here to ensure you make informed choices and find the perfect product for your needs.
Contact us via email or connect with us on Instagram and Facebook – we're here to help!
free shipping
Extra-light
No compromise for ultimate performance, lightweight, and excellent airflow.
Bonded Hem
Rear printed hem gripper at the back, so your jersey never rides up when you're riding down.
Lockable zipper
Fully lockable YKK zipper for perfect control of the airflow, may it be a cold morning or a warm afternoon.
Reflective details
The reflective dots printed on the jersey's pockets keep you safe even when the sun comes down.
Because waiting for parcels is no fun, all our orders, whether domestic or international, are shipped express. This ensures you receive your garments promptly, ready for your weekend ride.
FREE EXPRESS DELIVERY AND RETURNS
Effortless Delivery & Hassle-Free Returns:
Because waiting for parcels is no fun, all our orders, whether domestic or international, are shipped express. This ensures you receive your garments promptly, ready for your weekend ride.
Enjoy free shipping for domestic orders over AUD$100 and international orders over AUD$200. We understand the uncertainties of online clothing shopping, so to guarantee the right size, fit, and color, we provide prepaid returns on all orders. If anything doesn't meet your expectations, simply place the garment back in the box and drop it off at your nearest post office. Your satisfaction is our priority.
SHIPPING POLICIES>>RETURN POLICIES>>
FREE REPAIR & CRASH REPLACEMENT
Complimentary Repair & Crash Replacement:
In line with our dedication to sustainable clothing, we provide complimentary repairs for any damaged or crashed garments.
Simply send us the damaged piece, and we'll expertly mend it, ensuring you're back in the saddle within a few weeks.
For cases where the crash has caused irreparable damage, you may qualify for a crash replacement. Share a few photos with us, and we'll offer you a 50% discount on new apparel of equivalent value. Your satisfaction and sustainability matter to us.
FREE REPAIRS>>CRASH REPLACEMENT>>sustainable clothing
While we strive to craft clothing of the utmost reliability, occasional mishaps may occur.
Rest assured, all our garments are backed by a one-year warranty.
WARRENTY
While we strive to craft clothing of the utmost reliability, occasional mishaps may occur.
Rest assured, all our garments are backed by a one-year warranty.
Should you encounter any problems with your purchase, simply reach out to us, and we'll promptly address your concerns. For further details on our policies, please click the link below.
WARRANTY>>
