COMMITMENT TO QUALITY
definition: the standard of something as measured against other things of a similar kind; the degree of excellence of something.
At Soomom, we commit ourselves to offer you the best quality garments and service, from pre-purchase all the way to crash replacement.We want to ensure we provide you with the best gears on the market that will last you for years; we want to accompany you on your cycling journey, may you be at the start of it or 20 years in.
Pre-sales and questions
At Soomom, we have a dedicated team of cyclists answering your questions. Shopping online can be challenging, and we are here to facilitate the process.May it be a question about sizing, stock, product specification, or simply the need for advice, don't hesitate to reach out, and we will help you make the correct choice and pick the right product for you.
You can get in touch with us by email or hit us up on Instagram & Facebook.
No compromise for ultimate performance, lightweight, and excellent airflow.
Rear printed hem gripper at the back, so your jersey never rides up when you're riding down.
Fully lockable YKK zipper for perfect control of the airflow, may it be a cold morning or a warm afternoon.
The reflective dots printed on the jersey's pockets keep you safe even when the sun comes down.
FREE EXPRESS DELIVERY & RETURNS
Because no one likes to wait for their parcels, we express ship all our orders, domestic or international. Meaning you'll get your garments on time for this weekend ride.
We offer free shipping for any domestic order over AUD 100 and any international order over AUD 200.Shopping online for clothing can be tricky, and we understand that. To make sure you end up with the right size, fit and colour, we offer pre-paid returns on any order. That means if anything is not quite like you expected, all you have to do is put the garment back in the box and drop it at your nearest post office.
FREE REPAIR & CRASH REPLACEMENT
As part of our commitment to creating more sustainable clothing, we offer free repair on every damaged or crashed garment.
Send us the damaged piece back, and we will fix it, allowing you to get back in the saddle with it within a few weeks.
If the crash was too severe and the garment is beyond repair, you can qualify for a crash replacement. Send us a few photos, and we will give you 50% OFF new apparel of the same value.
Despite our effort to make the most reliable clothing, sometimes things go wrong. All our garments come with a one year warranty, so if you experience any issues with one of our pieces, get in touch with us, and we will make it right for you.If you want to learn more about our policies, click below:Warranty >>